How do I recover my new username after it was changed by the admin team?

For students who registered with the institute using a username that does not meet the requirements

  • The username will be changed in the system and the account will be activated
  • The student need to click here to retrieve his username
  • The student must enter the email used in the registration process
  • The new username will be automatically sent to the student on the email registered in the system

I created an account but did not receive the activation email in my email

Please inform us using the Contact us form and specify the following

  • Email address used to register your account
  • Username used to create your account

I filled out the registration form, but I am facing an error message when submitting it. What should I do?

Please inform us using the Contact us form and specify the following

  • Email address used to register your account
  • Username used to create your account

I have created more than one account. What should I do?

Please inform us using the Contact us form and specify the following

  • Email address used to register each of your accounts
  • Usernames used to create your accounts
  • Specify which account you intend to keep so that other accounts can be deleted

Can my username be modified?

Yes. You can send a request to change your username from through the Change my username form. Please fill in and send the relevant form.

I registered and successfully activated the account, but I am facing a problem while logging into school from my iPhone or iPad

We are aware of the problems many people face while entering school from devices iPhone or iPad. The problem is the way the web browsers on these devices interacts with the school website. For this reason, it is preferred to use the school App to log in. The App is available for devices running iOS or Android. To find out how to install the application on your device, please visit Logging in and accessing the system through the Moodle App on Android or iOS devices

Are your certificates accredited?

Only degree programs could be accredited. ROLBI Toronto offers certificates of course completion, not accredited degrees.

What is the grade distribution after concluding the course?

Total ROLBI grade is calculated as follows:

  • 50% Attendance.
  • 30% Quizzes.
  • 20% Exam.